Privacy Policy

At Coast Palms & Cycads, we understand that you value your privacy and wish to keep your personal information secure. This privacy policy document outlines the types of personal information that is received and collected by Coast Palms & Cycads and how it is used.

This privacy policy applies to the website: www.coastpalms.co.nz owned and operated by Coast Palms & Cycads Ltd, 571 Te Puke Highway, Te Puke, New Zealand.

Information we collect and why we collect it

User-provided information

If you communicate with us, e.g. via our contact form, regarding our services, we will collect any information that you provide to us in any such communication.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organisation.

If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.

Information collected automatically

When you use our website, we use cookies and similar technologies to collect information such as your location, your activities on our website, and information about your device.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information anonymously.

We use this information to analyze visitor trends to help improve our website via our web analytics tool Google Analytics.

Although Google Analytics places a cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of our website.

For more information on how Google collects and processes your data, visit https://www.google.com/policies/privacy/partners/

You can prevent Google Analytics from using your information by downloading the Google Analytics opt-out browser add-on at this link: https://tools.google.com/dlpage/gaoptout

When you use our website, our hosting servers automatically record information your browser sends (so-called log data). This log data includes information such as your IP address and the dates and times of access. These are not linked to any personally identifiable information. This information is purely used to administer the site.

Comments

When you leave comments on our website we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection. We are using Akismet to reduce comment spam. Learn how they process your comment data.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Embedded content from other websites

Pages on our website may include embedded content from social networks (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as you have visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Security, retaining and deleting your personal data

When you submit your information via our website’s contact form or email, we will take all reasonable precautions to protect your information.

We retain the information we collect from you only for as long as we need it for business purposes. Your information may be retained in electronic form, paper form, or a combination of both. When your information is no longer needed, we will destroy, delete, or erase it.

If you have left comments on our website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you would like us to stop sending you emails or other communications or would like to access your personal information to correct or delete it, you may send us a request at our email or postal addresses indicated below.

Links to other websites

We may have included links on this website for your use and reference. We are not responsible for the privacy policies or the content of these websites.

Updates

Our privacy policy may change from time to time, and all updates will be posted on this page.

Contact us

If you have questions or concerns about our privacy policy please contact us.